Frequently Asked Questions
Do you have a PR list? If so, how do I get on it? 
As of now we do not have a PR list. However, we are taking inquiries via email.
Are all your products vegan and cruelty free? 
Absolutely. We do not have any animal derived products on our site. All of our vendors are certified cruelty free. 
Are your micas ethically sourced? 
Absolutely. We do not have any partnerships with any vendors who use child or unethical labor to source such material. 
Do you have a makeup pro or military discount? 
Unfortunately, not at this time. 
When will ____ be back in stock?
We restock products daily. However, under each sold out product you get an option to sign up for our "Back in stock" notifications to instantly be notified via email when a product is back in stock. 
Do you ship worldwide? 
Yes. We ship worldwide except Puerto Rico. If you are having trouble checking out please email us at
Do you work or collaborate with bloggers, YouTubers, and or Influencers? 
Yes, we are open to work with anyone that we feel would work best with our brand. 
Do you offer samples? 
Not at the moment. 
What are your ingredients? 
All ingredients can be found under each listing. 
Processing, Shipping, and Polices FAQ
How long is your processing times.
1 to 3 business days normally. 3 to 7 business days with new releases. 
Black Friday will take 10 - 15 business days. 
Why didn't I get an confirmation email? 
Our website automatically sends an confirmation email to the email address you provided during checkout. If you did not receive an email you most likely didn't enter the email address correctly. We can resend it with no problem. Just email us at
My order was marked as delivered and I didn't get it. 
It's best to ask neighbors, look around outside, talk to front desk, or call your local post office to see if the package was faulty scanned or holding at post office. If you still can't find your package, please call your local post office or head to to file a claim. Any information you need from us, we will provide for you. If your package never makes it to your destination, damaged, or missing an item. Please email us and we can take care of those issues for you. 
My order was damaged what do I do?
Email us at with your order number and pictures (no videos) and we can help you. If we do not receive any photos, a refund will not be issued until the information requested is provided. Packages must be claimed damaged within the first days of delivered date. 
Can I cancel my order? Can I switch out a product? Can I change my address? 
Were here to help and things happen. If your order has not been processed it will not be an issue to accommodate your needs. However, if you order was processed, meaning we printed the label, we are unable to further assist. Furthermore, if you see that you still have not received a tracking number but need to change or cancel an order, it most likely means our shipping app is running behind on sending the tracking via email or SMS to you. Email us at to check.   
Im an international customer and I was charged duties, taxes, and import fees. How do I get reimbursed? 
Unfortunately, Give Me Glow is not responsible for such fees.
Can you adjust the value on the label so we wont get charged import fees? Unfortunately, falsely altering a government document is highly illegal and we will not take part.  
We want all of our customers to be taken care of. If you are unhappy with your products, you must contact us first before you return your items within 3 days of purchase to see if you apply for a return. If refund is approved, simply return the items back with an order number attached to or inside the box. If that information is not received and refund will not be issued. Detailed photos may or may not be requested. Give Me Glow Address: 2909 Turner Warnell Rd, SUITE 111 Arlington Texas 76001. Please note that if your order was over 100$ and you used the free shipping code, the shipping label cost will be deducted from the refund total. 
My order was delivered back to you what do I do?
If your order was delivered back to us we can absolutely send it back to you but, the customer will have to cover the extra shipping cost to send it back. 
Damaged Products
If your items arrive damaged, please send us a email with attached photos for our records. We will then chat with you to see what option is best for you to solve the issue. INTERNATIONAL: Give Me Glow is not responsible for damaged packages that were shipped through a third party shipping agent. 
We offer wholesale on all products excluding pressed pigment palettes and empty magnetic palettes. Please email us at ATTN Alisha. 
Looking to collaborate with us?
Were now offering a service to add our products to your brand with full control of shades and names customized by you with wholesale discount. Below is a list of products you can get creative with. 
Face Highlighters
Lip Gloss 
Matte Liquid Lipstick 
Pressed Eyeshadow 
Loose Highlighter 
How to order? 
Simply email us at contact@givemeglow ATTN Wholesale
Tell us what your looking to add to your brand and feel free to attach inspiration photos.