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FAQ SECTION

Frequently Asked Questions
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Do you have a PR list? If so, how do I get on it? 
As of now we do not have a PR list. However, we are taking inquiries via email.
contact@givemeglow.com
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Are all your products vegan and cruelty free? 
Absolutely. We do not have any animal derived products on our site.
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Do you have a makeup pro or military discount? 
Unfortunately, not at this time. 
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When will ____ be back in stock?
We restock products daily. However, under each sold out product you get an option to sign up for our "Back in stock" notifications to instantly be notified via email when a product is back in stock. 
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Do you ship worldwide? 
Yes. We ship worldwide. If you are having trouble checking out please email us at contact@givemeglow.com
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Do you work or collaborate with bloggers, YouTubers, and or Influencers? 
Yes, we are open to work with anyone that we feel would work best with our brand. 
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Do you offer samples? 
Not at the moment. 
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What are your ingredients? 
All ingredients can be found under each listing. 
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Processing, Shipping, and Polices FAQ
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How long is your processing times.
3 to 5 business days normally. 10-12 business days during holidays and new releases.
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Why didn't I get an confirmation email? 
Our website automatically sends an confirmation email to the email address you provided during checkout. If you did not receive an email you most likely didn't enter the address correctly. We can resend it with no problem. Just email us at contact@givemeglow.com
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My order was marked as delivered and I didn't get it. 
We understand these things happen. Its best to ask neighbors, look around outside, talk to front desk, or call your local post office to see if the package was faulty scanned or holding at post office. Were here to help and you can email us at contact@givemeglow.com
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My order was damaged what do I do?
Email us at contact@givemeglow.com with your order number and pictures (no videos) and we can help you. Packages must be claimed damaged within the first 7 days of delivered date. 
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Can I cancel my order? Can I switch out a product? Can I change my address? 
Were here to help and things happen. If your order has not been processed it will not be an issue to accommodate your needs. 
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Im an international customer and I was charged duties, taxes, and import fees. How do I get reimbursed? 
Unfortunately, Give Me Glow is not responsible for such fees.
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Can you adjust the value on the label so we wont get charged import fees? Unfortunately, falsely altering a government document is highly illegal and we will not take part.  
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Returns
We want all of our customers to be taken care of. If you are unhappy with your products, you must return them within 14 days of purchase. Simply return the items back to 2909 Turner Warnell Rd, SUITE 111 Arlington Texas 76001. 
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Damaged Products
If your items arrive damaged, please send us a email with attached photos for our records. We will then chat with you to see what option is best for you to solve the issue. INTERNATIONAL: Give Me Glow is not responsible for damaged packages that were shipped through a third party shipping agent. 
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WHOLESALE 
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We offer wholesale on all products excluding pressed pigment palettes and empty magnetic palettes. Please email us at Contact@givemeglow.com ATTN Alisha. 
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SALON      BOUTIQUE     ONLINE 
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Looking to collaborate with us?
Were now offering a service to add our products to your brand with full control of shades and names customized by you with wholesale discount. Below is a list of products you can get creative with. 
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Face Highlighters
Lip Gloss 
Pressed Eyeshadow 
Loose Highlighter 
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How to order? 
Simply email us at contact@givemeglow ATTN Wholesale
Tell us what your looking to add to your brand and feel free to attach inspiration photos. 
 
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